Privacy Policy
1. What Information We Collect
Coveted Hospitality collects personal information that you voluntarily provide to us when you express an interest in obtaining information about our short-term vacation rentals in North Carolina, or when you contact us directly. This information may include your name, email address, phone number, mailing address, and booking preferences. All financial transactions are processed securely in U.S. Dollars (USD).
2. How We Use Your Information
We use the information we collect to facilitate the booking process, manage your stay, respond to inquiries, and provide customer support. We may also use your information for administrative purposes, to protect our properties and guests, and to comply with legal obligations in the United States. If you opt-in, we may send you marketing communications regarding our services.
3. SMS/Text Messaging & A2P Consent
By providing your phone number on our website forms and checking the box to opt-in, you consent to receive recurring transactional or marketing text messages from Coveted Hospitality. Typical use includes reservation updates, check-in instructions, and requested marketing offers. Consent is required for both marketing and transactional SMS interactions, but is not a condition of any purchase. Message and data rates may apply. Message frequency varies and is as-needed based on your requests. Reply STOP to cancel at any time, or reply HELP for further assistance.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to access or store information. These tools help us analyze website traffic, customize your experience, and remember your preferences. You can adjust your browser settings to refuse cookies, but some parts of our site may not function properly as a result.
5. Data Security & Retention
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
6. Your Rights & Choices
Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the information provided below.
7. Mobile Information Sharing Statement
Coveted Hospitality does not sell your personal data. Mobile numbers and SMS consent data are only shared with our technical service providers as strictly necessary to facilitate and operate our messaging services. We do not share your mobile information or consent data with third parties for their own marketing purposes.
8. Contact Us
If you have questions or comments about this policy, you may email us at reservations@covetedhospitality.com, call us at +1 (704) 350-2803, or contact us by mail at our North Carolina office.